Volatility in the index, which was driven particularly by soaring materials cost inflation and the additional cost of adhering to updated building regulations in 2022, highlights the importance of having up-to-date information when estimating rebuilding costs.
The index is used to update the figures in the BCIS Rebuild Online service, and also by insurance companies in updating cover through the duration of an annual policy.
Karl Horton, Chief Data Officer at BCIS, said: ‘The fluctuations in input costs, as well as the industry context, show how easy it would be to under or overestimate on rebuild costs if you’re not working with current data.’
The consequences of providing inappropriate advice around calculating rebuild costs can be distressing for policy holders and detrimental to insurers.
The latest data from the Financial Ombudsman Service shows that, in 2Q2023, 1,978 complaints were made relating to buildings insurance, sixth highest among product complaints. Of the cases that were referred to an ombudsman for a decision (383), 39% were upheld.
Almost one in five complaints about buildings insurance were put to an ombudsman decision, among the highest proportion of all product complaints.
While cost inflation has cooled, prices have not returned to the level they were before the recent string of crises which have included Covid-19, the invasion of Ukraine and conflict in the Middle East.
Horton said: ‘The House Rebuilding Cost Index was 40% higher in January 2024 than it was in January 2020. On the materials side, we’ve seen annual inflation come right down, but the price of many resources remain high. Labour is also a significant factor in rebuilding cost estimations, and we’ve seen greater annual growth in labour costs than material costs since the second quarter of 2023.’